How to Claim

We aim to make the claims experience as straightforward as possible.

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Help Line - Employment Practices
+44 (0)20 7220 5295 (normal business hours)

Prevention is better than the cure. C-Quence provides a legal advice help line to policyholders who are covered by our Employment Practices module. This entitles policyholders to a free 30 minute initial phone consultation in regard to any employment related matter that has the potential to become a future claim.

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Claims

When you need to tell us about a claim or potential claim you can help by providing as much information about the situation as soon as you can. This includes:

  • Your contact details - name and organisation
  • A description of the loss
  • The date of the loss
  • Where the loss took place
  • If it was a crime, have the police or other authorities been notified
  • Policy number


Contact us to notify us of your loss by phone, email or post:

Tel: +44 (0)20 7220 5295 (normal business hours)
Email: claims@c-quence.co.uk

C-Quence Claims Notification
Floor 31
20 Fenchurch Street
London
United Kingdom
EC3M 3AG

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Claims

When you need to tell us about a claim or potential claim you can help by providing as much information about the situation as soon as you can. This includes:

  • Your contact details - name and organisation
  • A description of the loss
  • The date of the loss
  • Where the loss took place
  • If it was a crime, have the police or other authorities been notified
  • Policy number


Contact us to notify us of your loss by phone, email or post:

Online Notification:

If you are a Broker - report Property claims here and Casualty claims here
If you are a Policyholder - report Property claims here and Casualty claims here


Tel: +44 (0)345 300 4648 (normal business hours)
Email: bromleycomclaims@nig-uk.com

NIG Claims
PO Box 1511
Bromley
BR1 9WB
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Reporting a Legal Expenses Claim

Telling ARAG plc about the Claim

  1. If the Company needs to make a Claim, they must notify ARAG plc as soon as possible.
  2. If the Insured instructs their own solicitor or accountant without informing ARAG plc, they will be liable for costs that are not covered by this Coverage Module.
  3. A Claim Form can be downloaded at www.arag.co.uk/newclaims or requested by telephoning ARAG plc on 0330 303 1955 between 9am and 5pm weekdays (except bank holidays).
  4. The completed Claim Form and supporting documentation can be sent to ARAG plc by email, post or fax.  Further details are set out in the Claim Form itself.
Contact us